Changing the way we do things at Sundala Health: COVID-19
In light of the current global health condition, I have come to realise that I need to do things quite differently here at Sundala.
In order for me to continue to provide personalised professional health services, I need to prioritise my health, and the health of my family (that includes you). To do this I have changed my Naturopathic consultation services to phone and video appointments only.
Please be patient while I navigate my business through uncharted waters. Updates and solutions for ‘glitches’ in these new systems will be addressed as they present. Please contact me via phone, text message or email for any questions or queries.
For the time being I have ceased face-to-face consultation services and have moved to video and phone consultations.
Naturopathic appointments via Zoom conferencing require that you have ready access to a computer with a suitable webcam, microphone and speakers – most modern laptop computers already have these as part of their setup. You will be emailed a link and password to login to the Zoom consultation. Prescribed herbs, remedies and consultation fees will be invoiced via email and items will be shipped once payment is received.
Naturopathic appointments via phone are available for existing clients only, who have attended at least one, 90 minute, face-to-face appointment in our clinic. Prescribed herbs, remedies and consultation fees will be invoiced via email and items will be shipped once payment is received.
Face-to-face Naturopathic appointments will be resumed at a later date. Please contact me via phone, text message or email if you have any queries regarding our naturopathic consultation services.
Bookings for phone or Zoom Naturopathic consultations can be made:
- Through our website (sundalahealth.com.au) – click on the link “Book an Appointment”, follow the steps to selecting the most suitable consultation for your needs.
- Via mobile phone or text message
- Via email, with subject heading “appointment booking”
As of May, we have re-opened our doors at our new location in Star Court Arcade in Lismore. Our retail store is now open Tuesday - Friday 10am until 2pm and Saturday 9am until 12 noon. Items can still be ordered through our online store and shipped via Australia Post or collected from our store.
Shipping of products
With all orders (phone, email or online) Australia Post is our preferred method for getting your products directly to your door. We use Australia Post Regular or Express shipping and pack and send orders between 2-3pm daily. Please let us know in advance if you would like your items send via express post.
Pickup from our store in Lismore is now available, please see our updated opening times.
How the future looks for Sundala Health
For many of us, we have realised that things will never be the same again, and I think it is time to learn, grow and face some of the challenges that we have been avoiding (for me, this is video conferencing).
They say that things will get worse, before they get better, but I think if we accept these challenges, adapt to an ever-changing society and support one another, we will find better ways of doing things.
I see this as an opportunity to grow and learn.
I’ve got my skates on! I will still be here, I am learning more about video conferencing and new ways to provide professional health services, albeit at a distance. I predict that at the end of all of this chaos, we will be better, stronger and healthier.